Home > General Comments, Leadership, Managing Consultants > Whining, Complaining and Grousing

Whining, Complaining and Grousing

Its been a little over 4 months since my last post, mostly due to a) the birth of the newest member of the Specht clan and b) the management team and I practicing what I preached in the last three posts.  I can report, with great happiness, that our efforts (home and work) are paying off – my newest child is wonderful and our clients continue to be generous with work, even beyond my fondest hopes.

The stresses of the economy still exist. In both my own company and many for whom I consult, I’m hearing frequent and ongoing complaints about clients (who are cheap because they won’t buy), sales team (who are lazy because they can’t close business), consultants (who are prima donnas that don’t appreciate how hard it is to close business), managers (who are morons because they need to [fill in the blank] faster, better, more often etc.), and employees (who are ungrateful because they don’t appreciate how hard it is to make payroll and health insurance payments).  Put another way, everyone seems to be complaining about everyone else.   So, for those modest few that care about my opinion, I offer this:

First, everyone take a deep breath, relax and develop a sense of empathy.  Those around you are doing their best in tough times, just like you.  Our clients are afraid for their jobs and trying to save money when they can.  Our sales teams are hearing disheartening “no-s” more often then enthusiastic “yes-s”.  Out consultants feel extraordinary realization and utilization pressure AND get the onsite impact of the client’s fear. Our managers, god bless ‘em, are trying to do the best they can with short staff, short budgets and long hours.  And every employee in every consultancy is wondering when a layoff is going to take their job away. 

Second, strap on a pair and man up.  This is a hard business played out on a complex field of complex products, high expectations and difficult business problems.  If you can’t deal with that, get out and send your clients and best staff to us and I’ll see they are welcomed and well cared for. Until then, see the preceding paragraph.

Lastly, of my relatively small group of close friends, I am the only one still employed.  I see the effect of layoffs in a very direct and personal fashion.  Among my professional network, close to 1/3 are looking for new jobs.  As a result, I spend significant time doing referrals, networking and writing letters of recommendation.  So, if anyone reading this is looking for truly awesome Microsoft technology professionals almost anywhere in the country, please drop me a note with what skills you need and I’ll be happy to make introductions.

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  1. July 7, 2009 at 12:08 pm

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